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1. INFORMATION WE COLLECT

When you place an order, create an account, or contact us, we collect the information you provide directly: name, email address, shipping and billing address, phone number, and order history. We do not collect or store full payment card numbers — payments are processed directly by Stripe and PayPal.

2. HOW WE USE YOUR INFORMATION

We use this information to fulfill and ship orders, provide customer support, send order confirmations, and, where you have opted in, send marketing communications. We use aggregated, non-identifying data to improve the site.

3. THIRD-PARTY SERVICE PROVIDERS

We share order and shipping data only as necessary with the following processors: Stripe and PayPal (payment processing), Shippo (shipping label generation and carrier rates), and Resend (transactional email delivery). Each provider processes data under its own privacy policy.

4. COOKIES

We use essential cookies required for the site to function (cart, sign-in) and, only with your consent given via the cookie banner, analytics cookies (Google Analytics, Google Tag Manager, Meta Pixel) to understand site usage.

5. DATA RETENTION

We retain order records for as long as required by applicable tax and accounting law, and account data for as long as your account remains active.

6. YOUR RIGHTS

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to withdraw marketing consent at any time. Contact us at [contact email] to exercise these rights.

7. CHANGES TO THIS POLICY

We may update this policy from time to time. Material changes will be reflected by an updated revision date on this page.