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1. PROCESSING TIME

Orders are processed and handed to the carrier within 1-2 business days of payment confirmation.

2. SHIPPING RATES & CARRIERS

Shipping rates are calculated in real time at checkout based on your delivery address and the weight of your order, using live carrier rates. Available carriers and services depend on your location.

3. DELIVERY AREA

We currently ship within the United States only. International shipping is not yet available.

4. DELIVERY ESTIMATES

Estimated delivery times are provided at checkout for each shipping option and begin once the order has shipped. These are estimates, not guarantees, and can be affected by carrier delays.

5. ORDER TRACKING

Once your order ships, you will receive a tracking number by email so you can follow its progress.

6. LOST OR DAMAGED PACKAGES

If your order arrives damaged or does not arrive within the estimated window, contact us at [contact email] and we will work with the carrier to resolve it.